Drivers and Vehicle Licensing Agency – or also known as DVLA drivers license renewal. If you are looking to renew your driver’s licence online, over the phone, or in person, this is your guide to doing so in the right way.
What you need to Renew Online
- A valid UK passport
- Be an active resident of Great Britain
- Northern Ireland residents have a different process
- A credit card to pay the £14 transaction fee (fees are waived for people over the age of 70 or with a medical condition)
- An address or multiple addresses dating back three years
- Your current photocard driver’s licence
- Your National Insurance number if you have it available. If not, find out.
- To have a good driving record – no negative marks that would disqualify you
How to apply for a renewal driver’s licence online for free
When you apply online it will take one week to deliver your new licence. However, you must send your old licence photocard to the special address given at the end of the application for renewal process. Your new licence is automatically activated from the moment your application is approved from the date of your current licence expiry date.
Step-by-Step Process for Government Gateway ID Free Online Licence Renewal
- Visit the official gov website where you are able to start the application process online.
- Click the Start Now > button so you can begin the application process.
- Decide whether or not you are going to need the special Welsh / Cymraeg Version. If so, click the red hyperlink at the top of the page and it will immediately translate the language so you can understand. If this is not necessary then follow the Step-by-Step process.
- Pay close attention to the warning that if at any time that you press the “back”, “forward”, or “refresh” buttons on your web browser you will forfeit the process and need to start over again. And be sure to read the warnings/policy pages.
- Only you can apply for your own driver’s licence and no one can forge the application process for you.
- Existing Users logon to their account using this link.
- Or one can re-register if they have forgotten their password information.
- New Users must register to begin the application process of Licence Renewal. Be sure to fill out all the information accurately.
- Fill out your home information and click the next button.
- Correctly accept your location and click the next button.
- Fill out how long you have lived at this residence. You must fill in both years and months. If you have lived at one address for less than 3 years, the website will request you provide enough addresses dating back three years. Afterward accept your changes made by pressing the next button.
- Enter your current driver’s licence number and note YES or NO to the question: “Is the address printed on your driving licence listed above?” If the address does not match the licence number, you will be asked to enter a new address that does confirm the address and number.
- You will then be asked to provide your National Insurance number, UK Passport number, a series of Password protection questions.
- Following this you will be registered and permitted to move forward with the renewal process.
Other Ways to Renew Your Licence
- Apply at the Post Office
All licence holders will receive in the mail a reminder that it is time to renew a licence. This letter is imperative when renewing without a licence in hand. Without it, you must bring your photocard licence with you to the post office. In order to find the nearest Post Office branch that handles renewal services please use the Post Locator, a great online tool.
Additionally you will need to bring with you the following items
- Your photocard licence if you have it
- The £21.50 fee
- Apply by Post
Once you have received your renewal letter you must order a D1 pack of forms from the DVLA main website. Alternatively, you can go to the local post office and pick one up there.
All applications must be sent with the following:
- The completed D1 pack forms
- A passport sized photo without a signature on the backside
- Your current licence photocard, if you have it
- A cheque or postal order for £17 – this must be payable to DVLA. If you are medically disabled or over the age of 70, no fee is required at this time.
- Any of the relevant identity documents, showing proof of name.
- If you apply by post or at the post office
- Your driving licence will arrive within a 3 weeks period.
- You can continue driving even without your new licence
Additional Contact Information
If you have any questions you can access all relevant DVLA Contact information at the government website: https://www.gov.uk/contact-the-dvla
Once you click the Start Now button select Driving Licences and Applications. You will then be given multiple contact options:
- By Phone
The DVLA driver licensing customer service phone number is 0300 790 6801. This DVLA contact helpline is open from 8 AM to 7 PM Monday to Friday. It is also open on Saturdays from 8 AM to 2 PM. It is closed on Sundays and on all public or bank holidays.
- By Email
The DVLA customer service email is a web form. You will be guided through a series of questions to get to the correct email. For Licence renewal do the following step-by-step.
- A GB driving licence >> Continue
- Renew or reapply for a driving licence (including after disqualification) >> Continue
- Renew a driving licence >> Continue
- Renewing a GB licence with a new photograph >> Continue
- Or simply go to this DVLA renewal email link and fill out the contents
- By post
Send all enquiries to this DVLA Headquarters address:
Drivers Customer Services
- Tips for Contacting DVLA
- It takes up to three weeks to receive a renewed licence
- Wait minimum two weeks if you applied online
- Wait the full three weeks if by post
- If you have not received your licence after three weeks please call 0300 790 6801.
What if I lost my licence?
In the event you lost a licence, or it was stolen, damaged, or destroyed, you can have it replaced by visiting the gov.uk website. As of 8 June 2015 you will no longer need to maintain your original paper copy of your licence as proof.
You can get a replacement provisional or full driving licence by applying online if you have these unfortunate things happen. You can do this by applying through the Government Gateway ID or in person.
Before applying please notify the Police about your licence. This will serve as a record on file that it was either stolen or lost or damaged. More importantly, this will prevent possible identity theft in the future.
To replace a lost, stolen or damaged licence you will need the following:
- Proof of residency in the UK
- Good standing and not disqualified to drive
- A credit card to pay the £20 fee
- A valid address or addresses showing residency for three years
In the event you find a lost or stolen licence after you have had a replacement you must send your old licence to the following address:
Following your application process you will receive an email confirmation Print this and maintain it for your purposes. This will be the only proof you have of a completed application.
What if I need to change my name on my licence?
If you need to change your name on your licence, you will need a new licence altogether. You must send in your old licence along with the following DVLA application form – D1. If you drive a bus or lorry, you will need form D2. Forms can be downloaded from DVLA online.
With your old licence and completed form you will need to send a passport style photo, £17 to cover fees and the original document showing your name change.
Additionally, you are required to update your V5C vehicle registration certificate. This is known as a log book.
What if I need to change my address on my licence?
Lucky for you, you will not have to pay any fee when changing the address on your licence. It is recommended you apply in person at the post.