How to Apply for Personal Independence Payment UK (PIP)

Personal Independence Payment

What is a Personal Independence Payment (PIP)?

Personal Independence Payment is a relief to those suffering from long-term physical or mental disability or illness. The payment comes to ease your everyday financial hardship. However, to make a PIP claim, your age must be within 16 to 64 years.

If you’re currently on Disability Living Allowance, use this PIP checker to know when it is the time to apply for Personal Independence Payment. The same tool tells you if your immediate family member or someone under your care is going to be affected by this transition. No need to bother if you don’t belong to the PIP age group.

Personal Independence Payment

What is the PIP benefit rate?

It is the Department of Work and Pensions (DWP) that decides the rate of your PIP benefit and its duration. However, people with terminal illness are sure to get minimum £82.30 weekly at least for three consecutive years.

The rate of benefit is not dependent on the severity of illness rather on the degree of sufferings that you experience due to this illness. The benefit is also not affected by your income or by any other financial assistance you are receiving.

You are likely to get a weekly rate between £21.80 and £139.75. This rate, however, can vary during the course of your illness. Your working ability will be regularly assessed and the rate will be accordingly adjusted to ensure that you are getting the right amount of assistance.

The benefit amount consists of two parts: one to meet the daily living requirements and the other is to ensure mobility. The department is going to assess whether you’ll get the regular or enhanced rate of these payments. Irrespective of the rate you get, be happy that it is not going to be taxed.

The frequency of payment is usually every 4 weeks. However, people with terminal disability or illness can ask for more frequent payouts.

In your PIP confirmation letter, it will be clearly written how much and how long you are going to get the benefits. The department informs you well ahead when it is the time to stop the payment. If you’re planning to make another PIP claim, do it at least 6 months before the last payment. It takes some time to process a new PIP claim.

Note: After the assessment, if it is found that you need a regular carer, the carer will also receive Carer’s Allowance.

The payments come directly into your account, be it a bank account or any type of other money transaction account.

Personal Independence Payment

Who are eligible to make a PIP claim?

Those who are terminally ill are the best suitable persons to apply for PIP claim. In addition, a long-term illness or disability that have started at least 3 months earlier and is going to last for another 9 months makes you eligible to apply for PIP payment.

You can apply for PIP payment if

  • You suffer from any type of long-term disability or illness that interferes with your daily living and mobility.
  • You are aged between 16 to 64 years.
  • You currently live in Great Britain. Servicemen in armed forces and their families are exempted from this rule.
  • In the past 3 years, you lived in Great Britain for at least 2 years in total.
  • You are a habitual resident of Ireland, UK, the Channel Islands or the Isle of Man.
  • You are not under immigration control (exception: sponsored immigrants).

People relocating from an EEA country or from Switzerland are also covered by this program.

By daily living difficulties, the department indicates:

  • Difficulty in preparing one’s own food and in eating it.
  • Difficulty in using the toilet, in bathing, washing etc.
  • Inability to dress or undress without help.
  • Difficulty in managing own medicines and keeping track of the treatment.
  • Problems in reading and communication.
  • Inability to handle money.
  • Difficulty in going along with other people.

According to DWP, you have mobility difficulties if you cannot move or go outside without help.

PIP Payments

How to apply for PIP benefit?

It is eventually not possible to apply for PIP online. Your available options are

  • Calling directly the department and filling the PIP1 form over the phone.
  • Calling the department, requesting for the form, filling the form at home and sending it back through the post.
  • Applying in British Sign Language.


Apply for PIP by Phone

You can call the PIP free number 0800 917 2222 to apply for a PIP form. One of the department representatives there is going to take the call. He/she will fill in the form for you asking you to provide required details. The entire process ends in around 20 minutes.

If you have a problem speaking in the English language, send a textphone message at 0800 917 7777. Alternatively, you can ask somebody else to talk to the representative on your behalf. However, such inability may have influence on department’s decision.

Apply for PIP by Post

You can also write to the department asking for the form. Once the form is in place, fill it carefully providing exact information. Along with the form, there will also be a guide telling you how to fill in the form.

For this postal communication, the address is:

Personal Independence Payment New Claims
Post Handling Site B
WV99 1AH

Apply for PIP with British Sign Language

You can also avail the British Sign Language (BSL) video relay service. However, at first, make sure you are eligible to do this. If yes, click on this link to use the service.

In this procedure, you are going to be connected to a sign language expert using the video link. He then communicates all that you are saying to a DWP representative.

You can also request to send you the form in rather less common formats like large print, Braille, audio CD etc.

No matter which procedure you choose to apply for Personal Independence Payment, have the following information ready to fill in the form:

  • Your name, residential address, contact number
  • Your date of birth
  • Details of your bank account or any other money transaction account
  • Information on your doctor or medical assistance provider
  • Information on your stay, if any, in any hospital or nursing home
  • Your unique National Insurance Number
  • Information on your stay abroad, if any

Tip: There is eventually a two weeks delay between the time you request for the form and the form actually reaches you. Make use of the time to arrange all the above-listed information. Otherwise, you are going to experience unnecessary delay. In worst case, your application can be declined.

Once the application procedure is complete, the department starts assessing your PIP claim. You will be asked to meet a medical practitioner whom DWP appoints to examine your health condition. Depending on the results of your medical examination, your claim will either be accepted or declined.

If you’re terminally ill, make the department know that. For that, you have to send the department a DS1500 form duly filled in. This form is available with any registered medical practitioner in your locality.

If PIP Declines Your Application

The decision letter comes usually after 3 weeks from the date of medical examination. If the decision is not in your favor, you can make an appeal for an additional review. This must be done within one month from the date of receiving the decision letter.

Go step-by-step:

  1. Contact the department to discuss their decision. The letter you’ll receive will clearly state the reason behind such unfavorable decision. On the basis of this, try to arrange a meeting with the department and provide additional document to influence the decision.
  2. If such discussion doesn’t produce any fruitful result, ask for mandatory reconsideration. Send a letter to the department supporting your case and wait for their reply. They are going to send you a mandatory reconsideration notice. This is nothing but a form where you get the chance to defend your case once more. Where to send the form? The address is given in the form itself.

Local Contacts

To get a better understanding of the scheme, you can anytime contact your local support centre. All the relevant Personal Independence Payment contact numbers will be supplied by your support center.

You must immediately intimate the department if there are any changes in your personal circumstances.

  • Change in name, residential address, phone number etc.
  • Change of doctor.
  • Changes in the severity of illness and disability.
  • An admission in a hospital or nursing home for more than 4 weeks.
  • A visit to a foreign country for more than 13 weeks.
  • A temporary or permanent judicial custody.

For doing this, use these Personal Independence Payment contact numbers:

For any type of inquiry, call the PIP customer service number 0345 850 3322 or send a text message to 0345 601 6677. All these services are available to you on weekdays between 8 AM to 6 PM

4 thoughts on “How to Apply for Personal Independence Payment UK (PIP)”

  1. I have depression ,panic, anxiety attacks and post traumatic stress disorder sometimes I don’t want to get up wash dress or cant go out I cannot go anywhere unless I have my boyfriend with me which means if I have an appointment in Reading, Drs, or Mental Health he has to book time off work to be with me I DONOT FEEL SAFE GOING OUT ON OR SITTING IN DOORS ON MY OWN

  2. Please can I apply for a personal Independence payment I am currently in treatment and have been I also do suffer other mental illnesses in order to effectively engage and complete my therapy I must consume medication which then inhibit my ability to work that says I cannot survive on the £291 I receive monthly is universal credit 100 of the payment is my security rent money and then that then leaves me with £191 for a month to live and I can’t do it

  3. I have tried to use your text method but was unable to send is that number right l have a On going health conditions and would like to claim pip could the form be emailed to me

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