TV Licence Renewal in UK: Payments, Renewal, Cost, Numbers and More

Under the Communication Act of 2003, the BBC performs the job of TV licensing and collection of the associated TV licensing fee. The two major functions of TV Licensing in the UK are to process payments and to respond to queries regarding TV licensing. The organisation is also responsible for identifying people who aren’t licensed correctly and also penalising those who evade paying TV license fees. If you are planning for a TV License Renewal then this will be your helpful guide and will let you discover all the possible methods for payment of TV License Renewal fees in a hassle free and convenient way.

TV License Main Customer Care number is 0300 790 6165. You can also send your queries to enquiries@tvlicensing.co.uk. If you want to get additional information via post, then you can send all your enquiries by addressing to the Head of the BBC Management Team, Pipa Doubtfire, and send it to the TV Licensing Post Office address:

Customer Relations,
TV Licensing,
Darlington, DL98 1TL.

BBC uses contractors to manage the television licensing system, but, the ‘BBC TV Licensing Management Team’ is the overall administrator of TV Licensing in the UK, which is based at:

The Lighthouse,
BBC White City,
201 Wood Lane,
London W12 7TQ

Don’t Pay a Fine! Why do you need to renew your TV Licence?

If you wish to continue viewing live TV Channels or BBC channels on your iPlayer, then you need to renew your TV Licence. One TV Licence is applicable for one home. If you do not have/ renew your TV Licence, you would be actually breaking the law and you can be prosecuted and fined up to £1,000.

You don’t need to worry about TV licensing only if you are watching programs on services that are other than BBC iPlayer, watching DVDs, Blu-ray’s or Videos, Playing Internet Video Clips from services such as YouTube, Playing Video Games, CCTV, Watching S4C TV on demand, or renting, streaming and downloading movies from providers such as Virgin Media, Netflix, Amazon and others.

What does your TV Licence Include?

A TV licence helps you to watch as well as record all programs that are being shown live on TV or on online TV service, and additionally, watch as well as download live, catch up and on demand programs on BBC iPlayer.

  • For Main Home and Business – it covers installation and use of TV receiving equipment.
  • For Vehicle/ Boat/ Touring Caravan – it covers the current licence holder, anyone who shortly lives on the premises or anyone who works at the given premises.

What are the types of TV Licensing and how much are the TV Licensing Fees?

A standard TV Licence would cost you just £145.50 for a colour TV and £49.00 for a Black and White TV. However, you can also get your licence at a reduced cost or for free if you are over 75 years, blind or live in a residential care home. You can pay for your TV licence on a weekly, monthly, quarterly or yearly basis.

  • Aged 74+ – Short term licence for 1 year. From your 75th birthday, you enjoy free TV licence.
  • Care home residents – £7.50
  • Severely Sight Impaired/ Blind – 50% reduction in TV licence fee.
  • For businesses/ hotels/ hostels/ mobile units/ campsite or hospitality areas – The fee will depend upon the number of units:
  • Up to 15 units – Only one fee of £145.50
  • For 15+ units – £145.50 for the first 15 units and then £145.50 for every additional 5 units or fewer.

How do you renew your TV Licence?

There are several ways by which you can renew your TV Licence:

  • By calling the TV Licence Main Customer Care Number 0300 790 6165.
  • By Post
  • Through ‘Paypoint’ (not available in Isle of Man or the Channel Islands)
  • By TV Licence Renewal Online on the TV Licensing Website.
  • By Direct Debit or Credit Card
  • By TV Licensing Payments or Savings Card
  • By BACS Electronic Transfer

Online

You can easily apply for new or renew your TV Licence online on www.tvlicensing.co.uk. If you need to renew your TV Licence, then you would first require keeping your TV Licence Number in handy. TV Licence number is a 10 digit number that can be found on your current TV Licence, bank statement or the email and letters sent to you by TV Licensing UK.

tv licence number example

If you possess a TV Licence Payments Card, then you can also find the 9 digit customer number and 10 digits TV Licence number on your savings or payments card.

tv licence payment card example

Image Source: www.tvlicensing.co.uk

tv licensing renewal site

  • Step 1: Click on the “Pay” tab to buy a new TV licence or renew an existing one.

 tv licensing renewal section

  • Step 2: Enter your TV Licence or Customer Number, your Last Name and the Postcode of the licensed address to sign in to your TV Licensing account.

If you haven’t yet furnished your details, then you would be required to proceed as follows:

tv licensing details

  • Step 3: Enter your name, e-mail address and telephone number on the ‘About the TV Licence Holder’ page and click on Continue.

tv licensing housing information

  • Step 4: Next, feed in your Property Name or Number and your postcode of the TV licence premises and then Click on Continue.

tv licensing fees payment

  • Step 5: Next, review the details you have furnished, and Click on Continue. Do not forget to check the TV Licence type, fee and format. By default, it is Colour, £145.50 and E-mail, respectively. If you need to change your preferences, then you can reach the TV Licence renewal team by phone.

tv licensing direct debit

tv licensing monthly payment

  • Step 6: In the next step, you need to set up your payment method. Online transactions have two payment options – Direct Debit (where TV Licence Automatically Renew and payments come out of your bank on monthly, quarterly or yearly basis) or Debit/ Credit Card (Full Payment and must Renewal every year). You can use all Maestro, Visa and Mastercard for making secure payments online.

tv licensing finalizing payment

On the next part of this step, you would be required to choose your plan – either Monthly/ Quarterly/ or Annual based instalments. Choose your date of payment wherein you would require paying the instalment/ renewal fees within 3 working days of the date chosen. Click on continue to proceed to the final step.

 tv licensing authorisation

  • Step 7: In the last section, you would be required to enter your payment details and confirm. Here you would be required to furnish your bank account holder’s name, bank/ building society account number, branch sort code and also select to authorise TV Licensing UK to debit the TV Licence Renewal Fee from your bank account.

Filing of this form is a one-time affair and henceforth, each time you would need to make a TV Licence Renewal online payment, you can simply sign into your account with your TV Licence Number or Customer Number and directly jump to the payment’s page. This mode of payment is immediate. For all other modes of payment, the cover shall begin as soon as they receive the first payment.

Disclaimer: All images and screenshots used here are for reference or illustrative purpose only.

Other modes of paying for your TV Licence

  1. BACS

If you want to renew your TV licence, then you can also renew it via BACS electronic transfer by giving your bank the following details:

  • Sort Code – 60-80-09
  • Account Name: CBS TVL Telebanking
  • Account Name: 30887561
  • Your 10 digit TV licence number

To make your transactions successful, always ensure that you pay the full amount at one go and quote your TV licence number correctly.

  1. By Cheque

Write your Payee as ‘TV Licensing’, fill in the amount, date, and signature and send it to TV Licensing, Darlington, DL98 1TL. Do not forget to mention the Name, Address, Postcode and TV Licence number on the back of your cheque.

  1. Via Payments Card over Phone

If you need to pay for your TV Licensing, then you can also pay with a TV licence Payment or Savings Card by calling at 0300 555 0286. If you need or/and are eligible for a free licence, then do quote your National Insurance Number to verify your age.

  1. At Paypoint

There are about 28,000+ Paypoint outlets located across the UK where you can pay for your TV licence. Find your nearest Paypoint outlet to buy or renew your TV Licence by cash or debit card. Submit your renewal notice to them and they will issue you a receipt and a payment slip. These two would be your valid TV Licence document.

Helpful Tips About Renewing Your TV Licence

If you don’t need a TV Licence, you can inform them about it and give a declaration for the same.

  • If you are moving home, then you must inform and move your TV licence along with you. This must be done at least 3 months before you change or shift your address.
  • If you need to subscribe to TV Licence Renewal Reminder via text, then you can subscribe to text message alerts by typing ‘CUST’ and your ‘9 digit Customer Number’ and send it to 64488. Send ‘STOP’ to the same number to opt out of SMS services. Text ‘INFO’ on this number to get full information about TV Licence Expiry Date, Amount of Last Payment Received and Balance.

Helpful Links

4 thoughts on “TV Licence Renewal in UK: Payments, Renewal, Cost, Numbers and More”

  1. Please advise when the tv licensing website will be available as I need to renew my licence. I have been trying all weekend to no avail. Thank you.

    1. Dear Sir/ Madam My name is Alwyn Howe, my license ii due to be payed? But l have found a old license from Oct 2015, it seems some one has made a mistake as since 2015, payments have been required to be payed on august 31st, meaning l have been having two months short on each year until today. l have tried to inform on the phone but they have no options to discuss the problems. ln stead you threaten with fines, while its their fault for the problem? l wish to pay as from Oct 31st, please they should contact me with a new license ,and new details. Alwyn Howe

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